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The UK's only independent think tank devoted to higher education.

New poll finds a decline in student mental health but growing satisfaction with online learning

  • 3 December 2020

The Higher Education Policy Institute has worked with Youthsight on a poll of over 1,000 full-time undergraduate students to see how the Covid-19 pandemic is affecting them.

The results show: 

This follows on our two rounds of previous polling, undertaken at the start of the crisis in March and at the end of the last academic year in June

  • More than half of full-time undergraduate students (59%) say they are very or quite satisfied with the online learning that has replaced face-to-face teaching, up from 42% in June 2020 and 49% in March 2020.
  • Half of students (51%) are receiving some face-to-face teaching whereas 49% are receiving none.
  • More than half of students (58%) say they consider their mental health to be in a worse state since the beginning of the pandemic, compared to 14% who say their mental health is better. Just over a quarter (28%) say their mental health is the same.
  • Only 16% of students are very or quite unsatisfied with the provision of mental health services at their higher education institution. However, less than half (42%) say they are very or quite satisfied with the provision of these services.
  • Half (50%) of students are very or quite satisfied with how their higher education institution has provided support services outside of mental health services (e.g. careers support). 
  • Just under half (44%) of students say they are very or quite satisfied with how their student union or guild are supporting their higher education experience. 
  • The majority (56%) of students are very or quite satisfied with how their higher education institution has handled any outbreaks of Coronavirus.
  • Comparing HEPI / YouthSight’s previous polling in June and this polling, there is a disparity between expectations of how learning would be delivered this academic year and the reality. Around a fifth (21%) of students expected all learning to be online, but 53% currently have all learning online. 
  • A third of students (33%) say they currently spend all or almost all of their time in their accommodation. A further quarter (28%) say they spend most of their time in their accommodation.
  • Most students say their higher education experience feels very or quite safe (79%).
  • Just under two thirds (60%) of students say they understand the latest Government guidance about the end of term and Christmas travel.
  • Over half of students (54%) are very or quite concerned about the return to university in January.

Rachel Hewitt, Director of Policy and Advocacy at the Higher Education Policy Institute, said: 

It’s great to see more students are now finding their online delivery satisfying, compared to the end of the last academic year. This is likely a marker of the work that has been put in place by universities to ensure blended learning can be made a success, as well as students adapting to the new way of learning. It is also reassuring to see that, despite the challenges of the current environment, the majority of students feel their higher education experience is safe.

Student mental health has been an issue since well before this crisis. However, with more than half of students saying the pandemic has negatively impacted their mental health, it will be critical that universities continue to provide the necessary support to their students and monitor levels of poor mental health and wellbeing among the student body.

With more than half of students concerned about how they will return to university after Christmas to start their next term, it is clear that Government need to publish guidance on this as soon as is possible so students can be confident about getting back to their studies in the New Year.

Ben Marks, CEO of YouthSight said:

Many of us don’t take our mental health seriously enough; we stoically ‘plough on’ until we hit a crisis. So, the fact that 16% of students are very or quite unsatisfied their university’s mental health services is, to my mind, concerning. Particularly when paired with the fact that 58% of students consider their mental health to be in a worse state now than at the start of the pandemic.

Since March 2020 student setbacks have included exam cancellations, the infamous algorithm, leaving home only to be cast immediately as Covid super-spreaders, then often placed in deep isolation with limited support.  In this context, it behoves universities to not view this research as a ‘get out of jail’ card on mental health, but rather to understand that there may be a mental health crisis looming for students and that they will rapidly need to upgrade the services they have on offer, not just to cope with those currently seeking help, but also to reach out and support those who are currently just about coping, and on the cusp.

Notes for Editors

  1. The Higher Education Policy Institute was established in 2002 to help shape the higher education debate with evidence. It is the UK’s only independent think tank devoted to higher education. HEPI is a non-partisan charity funded by higher education institutions and other organisations that wish to see a vibrant policy debate.
  2. Wave 10 of the HEPI / YouthSight Monitor was answered by 1,075 full-time undergraduate students and undertaken between the 20th and 24th November. Weights have been used to ensure the sample is representative by age, gender and university type.
  3. The margin of error is + / – 2% for students. This is calculated at a 95% confidence level.
  4. Respondents received a £1.50 Bonus Bond gift voucher for answering these questions and others on a different topic.
  5. Results may not add up to 100% due to rounding.
  6. The full results are available in a spreadsheet from HEPI.

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