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A toolkit for higher education

  • 27 September 2023
  • By Sarah Knight
  • This blog was kindly authored by Sarah Knight, Head of Learning and Teaching Transformation at Jisc.
  • HEPI has today published its Annual Review for 2022/23, which can be accessed here.

Today Jisc launches its digital transformation guide and toolkit which will support universities in assessing their digital maturity, planning their approach for and delivering digital transformation. For a more in-depth read on what has gone into producing this toolkit and what its aims are, Jisc’s Managing Director for HE and Research, Liam Earney has written a blog for HEPI.

The toolkit consists of a digital maturity model, action plan and roadmap, which was developed following consultation with the sector, including Universities UK, AdvanceHE, UCISA, the Association of Higher Education Professionals (AHEP), the Association for Learning Technology, the Association of University Directors of Estates (AUDE), SCONUL, Vitae and the QAA.

Digital transformation in higher education guide

The guide shares how universities can review and implement digital transformation across the organisation, comprehensively covering all aspects of the university, including digital and physical infrastructure, effective digital leadership, organisational culture, research and the student and staff experience.

Digital maturity model

The maturity model uses Jisc’s framework for digital transformation in higher education to illustrate different levels of digital maturity for each area of activity and across all aspects of business. The model describes sector benchmarks and helps organisations identify their own baselines from which to move forward.  

Digital maturity model: Action Plan and Roadmap

The action plan provides a practical template for organisations to produce detailed actionable plans to enhance their digital maturity. It prompts reflection on current maturity levels to identify actions, KPIs (key performance indicators), investment needed, responsible owners, relevant stakeholders, supporting resources and documents, and assign priority levels. The template is a companion document to the maturity model and can be used at an organisation-wide level to produce a roadmap, as well as at the faculty, school or department level. The process of creating action plans can inform or feed into the development of a digital transformation strategy or help to review and adjust an existing strategy. This process can also be used to consider digital aspects of all existing organisational strategies.

Jisc looks forward to working with universities to learn how they are using these resources alongside other models and approaches, to continue to develop and support the work they’re doing for digital transformation.

Read our full digital maturity model here.

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