- By Fiona Walsh McDonnell, formerly Partnerships and Development Director at Student Hubs.
As social action charity Student Hubs closes on 31 January 2025, we have spent the past six months creating resources, toolkits and a report which advocates for growing student social action within universities: we want to share an overview of our case and legacy to the higher education sector.
Student Hubs was developed by students in 2007, growing across England and Wales to deliver volunteering, events, conferences, training programmes and in-curricular activities. We reached 20,000 students across 10 Hub locations, including engaging 1,200 community organisations and over 16,000 community members. In 2023-24 our activities represented over 8,000 hours contributed to social issues across Bristol, Birmingham, Cambridge, London and Southampton. We are keen for universities to step up to meet the vast gap we will be leaving within the sector.
A Government definition in 2016 framed social action as ‘people coming together to help improve their lives and solve the problems that are important in their communities’. Our ‘Case for Social Action’ looks through the lens of Education Secretary Bridget Phillipson’s call to the sector in November 2024 outlining what the Labour Government expects universities to achieve moving forward. We summarise how social action can meet these agendas in practice.
‘Expanding access and improving outcomes for disadvantaged students’
Through social action there are opportunities to meet both the needs of young people and our current students, which we saw through delivering tutoring, school clubs, Saturday activity days, library and community-based activities and in-school workshops. We have seen first-hand how social action activities meet university agendas on access, student employability and civic engagement.
Speaking about Libraries Plus, where students provided tutoring support in libraries in Southampton, our student coordinator Sahiba from the University of Southampton shared:
Libraries Plus is an extremely rewarding and enriching project. At the start of term, a volunteer who is an international student was wary about their English speaking skills: by the end of term, they let me know how much their confidence and social skills had bloomed … parents constantly let me know how pleased they were with the project and how valuable the tutoring had been for their children, who just needed that little bit of extra help to unlock their full potential.
Civic roles and economic growth
Students need to play a much bigger part in universities delivering knowledge exchange, research and civic engagement activities. In our 2022-23 impact data, 71% of partners agreed that working with the Hub had positively changed their perceptions of university students, and 86% agreed that working with the Hub had given them a sense of connection to the student community. In a landscape where ‘only 10% of respondents listed more funding for universities as a priority’ in polling conducted by Public First prior to the 2024 general election, universities need to build stronger relationships with the public and share their expertise and resources.
For students, engaging with local organisations and community members enriches the in-curricular experience. In 2020-21, Dina, an International Business student at Kingston University, took part in a module that Student Hubs delivered in partnership with academics as part of our Community Engaged Learning approach, which embedded real-life briefs with socially impactful organisations. Dina consulted for a local organisation on adapting their marketing, programmes and outreach to engage a wider community of users in the Greater London area. She said:
It has been extremely beneficial, mainly because it has given me practical experience in learning more about different cultures. The fact that in this case my team and I were able to deal with issues related to the module whilst being able to communicate with the client directly helped to make a lot of theories and topics come into practice. It has been very inspirational to work directly with a community partner as it allowed me to actually understand the reality behind how some members of society are being integrated and given me insight into details to take into consideration in a professional environment to communicate with clients with confidence and competence.
Through this module, the partner organisation received research and recommendations they could implement in their local activities: an example of free knowledge exchange and capacity which the Voluntary, Community and Social Enterprise (VCSE) sector vitally needs right now. Student social action, facilitating staff volunteering for trusteeships and governorships and partnership activities which fill the funding the VCSE sector is struggling to achieve from elsewhere are all ways in which universities can support their regions to make genuine change. Speaking as a charity ourselves that is closing, we urge universities to do more to support these local organisations and integrate them into the university experience.
University reform
Embedding civic activities and social action, alongside the necessity for universities to reform, presents the opportunity to streamline and prioritise what the university experience means. This includes how the community is integrated into teaching, learning and extracurriculars and how graduate skills are embedded into all facets of university life. Social action should be fun, social and engaging, designed to inspire and develop students into individuals with the skills to make change. Our student and graduate cohorts are facing deep systemic social issues which they are desperate to face, but are struggling to know how to do so amidst balancing their commitments for study, work and making connections with their peers and place.
Social action can provide the space to do this and more for students and communities: what is needed is the long-term investment in our cause by universities themselves, now that Student Hubs are no longer there to champion student social action.
You can read Student Hubs’ ‘The Case for Social Action’ report here and access Student Hubs’ collected toolkits and resources for universities here and at the Civic University Network website from February 2025 onwards.